Troubleshooting
Step 1-To make sure if its connected to your wifi on the interface click on settings. then click on the network
Step 2-once clicked it will be di...
Fri, 23 Jun, 2017 at 6:54 PM
· Please make sure your TV volume is turned up
· If this fails then try a different HDMI cable
Mon, 19 Jun, 2017 at 3:39 PM
· On your interface click on settings,Click on network
· Click on speed test
· Click on start
· Follow the onscreen instructions
Fri, 23 Jun, 2017 at 7:12 PM
· Make sure your cables are plugged in well
· The device and your tv power should be turned on
· Connect HDMI to HDMI 2 Port
If this fails to wo...
Thu, 29 Jun, 2017 at 2:41 PM
· Check for you Internet connection
· The other option is to try a different Hdmi cable
· If still facing problem then contact us
Wed, 28 Jun, 2017 at 4:52 PM
1) Restart the device 2) Check all cables are plugged in properly 3) ReTV connected to ur wireless network or with ethernet cable 4) Update the device 5...
Thu, 29 Jun, 2017 at 2:41 PM
- Ensure your WiFi is in range.
- If <2Mbps connection, then change you tube quality to 360.
- After changing you tube quality to 360 if it still ...
Tue, 27 Jun, 2017 at 6:50 PM
Step 1: Check for device Storage in device Method 1(Settings > Android Settings > reset>Storage>factory data reset) Step 2: Also Check for r...
Tue, 20 Jun, 2017 at 12:57 PM
Step 1: You tube app has not enabled 4K playing content yet, which is also played on 60fps. Step 2: Customer can play same content on laptop / PC using...
Thu, 29 Jun, 2017 at 2:43 PM